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Case Study
Telenor Microfinance Bank is one of the leading Microfinance Banks in Pakistan and is the operator of Pakistan’s leading digital payments platform Easy paisa.
About the Transformation
Telenor Microfinance Bank ’s aim is to promote financial inclusion by empowering all Pakistanis to adapt convenient and secure digital financial solutions through its flagship digital payments platform Easy paisa. To fulfill this aim, The Bank provides a range of innovative banking solutions and related financial services to the underprivileged and unbanked segments of the country.
Telenor Microfinance Bank envisions to make Pakistan a cashless society by powering digital capabilities for its users to access financial services seamlessly. Not only this, the Bank aims to create a transparent economy that all Pakistanis can participate in.
The Bank’s legacy systems were limiting its capabilities to innovate faster and derive results towards its long-term goals. To streamline its operations and digitalize manual processes efficiently, Telenor Microfinance Bank collaborated with NdcTech to implement Temenos’ next generation Transact platform.
This best of breed platform offers scalability, automation, agility, and a proven technology that enabled Telenor Microfinance Bank to offer personalized, customer-centric products, while allowing for lower operational costs and increased return on equity.
NdcTech adopted a hybrid agile implementation approach and engaged its best of the class experienced pool of resources to complete the project delivery within the stipulated time. NdcTech’s expertise in Pakistani market practices and such migrations has enabled the Bank to comply with local regulatory and market requirements and best practices.
With Temenos’ winning combination of modern and advanced banking functionality and latest Core Technology, as well as NdcTech’s implementation and managed services rich experience, Telenor Microfinance Bank is now uniquely positioned to scale quickly and reach new heights by continuing to innovate and offer best-in-class digital financial services to all Pakistanis
M. Mudassar Aqil
CEO, Telenor Microfinance Bank/Easypaisa
We have always remained true to our mission of transforming Pakistan into a cashless society through collaboration and technology. Our partnership with NdcTech to implement Temenos solutions has added a vital component to our services infrastructure, which will catapult our move towards digitization. By going live on the platform, we can now fast-track our digital transformation journey and come up with more innovative digital financial solutions for our customers in a more efficient manner.
Jean-Paul Mergeai
President – International Sales, Temenos
Congratulations to Telenor Microfinance Bank on its digital banking transformation. Running on Temenos Transact, the bank has future-proofed its technology infrastructure, gaining the agility, efficiency and product building capability to fulfil their customer demands for digital services faster and at lower cost. Temenos is seeing strong growth in the Pakistan market with many of the country’s leading banks now running on our platform. This local market expertise is a key advantage for our banking clients as they seek to innovate and grow.
Ammara Masood
CEO and President NdcTech
We are proud of our partnership with Telenor Bank and believe that this transformation will be a game changer for the Bank in terms of enabling their digital capabilities. We look forward to supporting Telenor Bank’s vision and growth in the years to come.
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